Preface -- Groundwork : understanding and diagnosing change -- Managing change : stories and paradoxes -- Images of change management -- Why change? : contemporary drivers and pressures -- What to change? : a diagnostic approach -- Implementation : the substance and process of change -- What...

Purpose – The concept “flexibility” is ubiquitous as a rationale for organizational change. However, its broad application is accompanied by a general lack of definitional agreement or theoretical cohesion. The purpose of this paper is to propose the merits of an alternative approach –...

Since the mid‐1980s, there has been strong advocacy of the use of reframing through the application of organizational metaphors as one of the skills of the “new” manager. The reframing approach champions the virtues of analysing and responding to organizational situations through the use...