A sample of 339 employees embroiled in a major organizational change completed a survey that was designed to explore how specific change messages (e.g. appropriateness, valence, and management support) and change facilitation strategies (participation and training) relate to the perceptions of...

Purpose – The purpose of this article was to outline some of the potential benefits of engaging primary stakeholders in the process of developing or revising an organization's vision. Design/methodology/approach – Plausible benefits associated with involving primary stakeholders in the...

Purpose – This paper seeks to provide guidance on specific ways by which organizations can overcome resistance by matching readiness strategies with forms of resistance. Design/methodological approach – The paper summarizes literature on resistance to change and readiness to change, leading...

Purpose – The purpose of this paper is to retroactively study a positive organizational change by showing how the elements of readiness creation and the change strategies in a widely accepted change model applied to a 20‐month change in one US Army company. Design/methodology/approach –...