Describes how the National Health Service management has responded to pressure for change as a “critical case site” for investigation of the importance of innovativeness. What factors help or hinder innovation? What distinguishes highly innovative teams? How does the process of innovation...

Innovation and creativity at work have emerged as central concerns in recent years amongst applied researchers and practising managers alike. Little research, however, has addressed the influence of different group membership and organisational status on perceptions of innovation processes. The...