Examines the three essential factors vital to success in transforming culture: clarity of purpose, leadership, and a planned change process. Considers organization culture is a way of describing the behaviours which predominate in the business. Suggests three ingredients to make a difference....

Purpose – This case study feature sets out to describe how a global manufacturing business, TMD Friction, changed its organizational culture and became a much more successful business over a 12‐month period through the implementation of a change management program with people policies at its...