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Empirical research as well as numerous cases studying managers across diverse disciplines, cultures, and industries reveal consistent patterns of counter-productive decision-making. In this regard, decision-makers appear to exhibit an unmistakable tendency to ‘over-intervene’ in the systems...
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This paper introduces the concept of "interface of complexity" as a source of creating and dealing with possible … processes generated by interfaces of complexity between different actors or units. Based on the qualitative content analysis of … teams, to cope with the ambiguity and irritations originating from interfaces of complexity. By transforming those …
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