Crouzet, Benjamin; W. Parker, David; Pathak, Raghhuvar - In: International Journal of Productivity and Performance … 63 (2014) 7, pp. 946-959
Purpose – The purpose of this paper is to cite resistance to change as a significant reason why productivity initiatives fail. Therefore, effectively managing and overcoming resistance to change is a critical factor for the successful outcome of any intervention. This paper explores current...