IT executives entering into information technology (IT) outsourcing arrangements seek various strategic, economic, and … technological benefits. However, although several cases of IT outsourcing are considered successful, cases of failure can also be … observed. Problems and challenges associated with IT outsourcing often not only relate to the strategic decision whether or not …

The dominant view is that outsourcing is driven by efficiency considerations. We demonstrate that a different path to … outsourcing originates from critical internal resource shortages. These shortages pose a critical dilemma; on the one hand … outsourcing is a reasonably durable approach to solving resource shortages. On the other hand, the same resource shortages …