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Explains why companies wishing to make the transition to TQM must address the issue of organizational learning. Also … two of these. Explores specific aspects of organizational learning relevant to TQM, which can be effected through the … which the transition to TQM entails.  …
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Part I. Theoretical Basis -- Chapter 1. The Concept of a Comprehensive Management Approach -- Chapter 2. Stress Management and Resilience Building -- Part II. The Software Solution -- Chapter 3. The Concept of Excellence-Driven Self-Assessment -- Chapter 4. Impress Training Modules -- Part III....
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