Nesher Shoshan, Hadar; Venz, Laura - In: Journal of organizational behavior : OB ; the … 43 (2022) 1, pp. 112-124
Emotional labor in coworker interactions is a prevalent phenomenon in everyday work. Yet, it is largely unknown whether it is also a relevant phenomenon, that is, whether emotional labor toward coworkers matters for employee daily work life. Addressing this question, we investigate day-specific...