Purpose – The purpose of this paper is to give the reader a first‐hand view of why and how a major global corporation uses arts‐based learning, from the perspective of its Chairman and CEO. Design/methodology/approach – This paper is an interview with Harold (Terry) McGraw III, Chairman...

Purpose – To show that: as leaders refine business performance, they are increasingly focusing on human capital performance – how leaders and teams deliver outstanding performance and productivity. Leaders who are paying practical attention to the inner aspects of behavior are often...