Youssef, Mohamed A. - In: International Journal of Operations & Production Management 14 (1994) 4, pp. 4-25
Examines the impact of the intensity level of computer‐based technologies (CBTs) on quality. The intensity level of CBTs is empirically‐based. The main thrust of the intensity level of CBTs is fourfold. First, the technology must, intuitively, exist. Second, it must be integrated with other...