Information Systems (IS) and Information Technologies (IT) are fundamental elements for the competitiveness of organizations. Thus, an efficient development of IT/IS projects is a key factor for business success. Nowadays companies are increasingly outsourcing their activities, including the...

This study examines learning effects (i.e., the effects of prior experience) in outsourced information systems development (ISD). Outsourced ISD is characterized by disparate tasks, teams, customers, and levels of project complexity across projects. These features challenge the understanding of...