Tian, Yu; Lai, Fujun; Daniel, Francis - In: Industrial Management & Data Systems 108 (2008) 3, pp. 346-367
Purpose – Using China's burgeoning logistics industry as a backdrop, the present study focused on how to build trust between logistics users and third‐party logistics (3PL) providers, and the antecedents and consequences of trust. Design/methodology/approach – A questionnaire‐based mail...