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Patients
Health care
15,242
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990
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970
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940
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931
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11
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11
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10
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10
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10
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10
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9
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Simeonova, Emilia
9
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7
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7
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7
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7
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6
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6
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6
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6
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1
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NBER working paper series
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Health care management science
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Health care management review : HCM review
57
The European journal of health economics : HEPAC ; health economics in prevention and care
46
Journal of health organization and management
44
Journal of health economics
42
NBER Working Paper
42
European journal of operational research : EJOR
34
Health marketing quarterly
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Health economics
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Health economics review
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17
International journal of pharmaceutical and healthcare marketing : IJPHM
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The TQM journal : the international review of organizational improvement
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Production and operations management : the flagship research journal of the Production and Operations Management Society
15
Omega : the international journal of management science
14
Quality management journal : QMJ
14
International journal of consumer studies
13
International journal of public sector management : IJPSM
13
Krankenhausmanagement : Strategien, Konzepte, Methoden
13
Management science : journal of the Institute for Operations Research and the Management Sciences
13
Patientenorientierung im Krankenhaus
12
SpringerLink / Bücher
12
The European journal of health economics
12
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12
CHE research paper
11
Computers & operations research : and their applications to problems of world concern ; an international journal
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Discussion paper series / IZA
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Socio-economic planning sciences : the international journal of public sector decision-making
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International journal of pharmaceutical and healthcare marketing
10
International journal of production economics
10
Journal of Contemporary Issues in Business and Government
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Patientenidentifikation und Prozessorientierung : wesentliche Elemente des vernetzten Krankenhauses und der integrierten Versorgung
10
Ruhr economic papers
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Schriftenreihe Gesundheitsmanagement und Medizinökonomie
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ECONIS (ZBW)
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Other ZBW resources
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USB Cologne (EcoSocSci)
61
RePEc
14
BASE
3
EconStor
1
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21
Sequencing and scheduling appointments with potential call-in
patients
Chen, Rachel R.
;
Robinson, Lawrence W.
- In:
Production and operations management : an international …
23
(
2014
)
9
,
pp. 1522-1538
Persistent link: https://www.econbiz.de/10010485199
Saved in:
22
Lessons from startup for energising online patient care
Chauhan, Roma
;
Kumar, Amit
;
Singh, Harjit
- In:
International journal of technology marketing : IJTMkt
10
(
2015
)
2
,
pp. 195-208
Persistent link: https://www.econbiz.de/10011408520
Saved in:
23
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
24
Mexico's medical tourism
healthcare
service quality : a content analysis of international
patients
' online testimonials
Guiry, Michael
;
Morgan, Audra
- In:
International journal of leisure and tourism marketing …
7
(
2021
)
2
,
pp. 105-135
Persistent link: https://www.econbiz.de/10012513489
Saved in:
25
Patients
, participation and wicked problems in hospitals : a plea for embracing the networked governance approach
Vang, Jan
;
Brambini, Annalisa
- In:
World review of entrepreneurship, management and …
17
(
2021
)
4
,
pp. 431-452
Persistent link: https://www.econbiz.de/10012614007
Saved in:
26
Improving patient access to chemotherapy treatment at Duke Cancer Institute
Woodall, Jonathan C.
;
Gosselin, Tracy
;
Boswell, Amy
; …
- In:
Interfaces : the INFORMS journal on the practice of …
43
(
2013
)
5
,
pp. 449-461
Persistent link: https://www.econbiz.de/10010210178
Saved in:
27
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
Saved in:
28
Critical care capacity management : understanding the role of a step down unit
Armony, Mor
;
Chan, Carri W.
;
Zhu, Bo
- In:
Production and operations management : the flagship …
27
(
2018
)
5
,
pp. 859-883
Persistent link: https://www.econbiz.de/10011970010
Saved in:
29
Outpatient appointment block scheduling under patient heterogeneity and patient no-shows
Lee, Seung Jun
;
Heim, Gregory R.
;
Sriskandarajah, Chelliah
- In:
Production and operations management : the flagship …
27
(
2018
)
1
,
pp. 28-48
Persistent link: https://www.econbiz.de/10011970049
Saved in:
30
The influence of hospitable design and service on patient responses
Suess, Courtney
;
Mody, Makarand Amrish
- In:
The service industries journal
38
(
2018
)
1/2
,
pp. 127-147
Persistent link: https://www.econbiz.de/10011848050
Saved in:
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