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The impact of perceived procedural justice on dimensions of customer citizenship behaviours : the mediating effect of customer perceived support

Ahmed Hassaan Mohammed Ali; Song, Jing - In: Organizations and markets in emerging economies 14 (2023) 3/29, pp. 464-485

The present study examines the influence of perceived procedural justice (PPJ) on four fundamental dimensions of customer citizenship behaviours (helping other customers, advocacy, customer tolerance, and feedback) and the mediating role of customer perceived support (CPS). Our research setting...

Persistent link: https://www.econbiz.de/10014534901

How job crafters are selected during recruitment : an invisible filter based on job crafting experiences and applicant gender

Ji, Shunhong; Chen, Zhijun - In: Journal of business research : JBR 170 (2024), pp. 1-16

Persistent link: https://www.econbiz.de/10014535215

Der öffentliche (Mehr-)Wert von Medien : Public Value aus Publikumssicht

Gonser, Nicole (ed.) - 2018

Persistent link: https://www.econbiz.de/10011806119

Investigating the effects of corporate social responsibility on sustainable consumer purchase behavior

Ramtiyal, Bharti; Garg, Paras; Rathore, Ajay Pal Singh; … - In: Journal of global operations and strategic sourcing 17 (2024) 1, pp. 1-27

Persistent link: https://www.econbiz.de/10014526607