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Purpose – The purpose of this paper is to investigate relational practices that can improve construction project outcomes in Malaysia. Design/methodology/approach – Based on the literature review, a questionnaire was designed containing 14 relational practices that were identified and...
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last decade in Hong Kong. A behaviour-to-performance-to-outcome paradigm is adopted to examine the process of this quality … occupants by means of post-occupancy evaluation, (2) the 'performance' of the building product by analysing the buildings …
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