Worch, Hagen; Truffer, Bernhard; Kabinga, Mundia; … - In: Utilities Policy 25 (2013) C, pp. 1-9
This paper proposes a capability-based framework to explain performance deficiencies in utility firms as a result of … approaches, which suggest that appropriate incentives and regulations increase the performance of public utilities after … competences, skills and experiences – tend to have long-lasting effects on firm performance. A crucial implication of the …