Williams, A.R.T.; Dale, B.G.; Visser, R.L.; Van der … - In: Measuring Business Excellence 5 (2001) 3, pp. 24-29
This paper explores the impact of the Internet on the business transactions of organisations. Three main impacts – globalisation, customisation, and customer demand solutions – are examined. It is argued that the medium and large old economy companies will be most affected by transactions...
