This study was inspired by the desire to contribute to literature on performance management from the context of a developing country. The guiding research questions were: How do managers use performance information in decision making? Why do managers use performance information the way they do?...

Purpose – The purpose of this article is to improve understanding of the use of performance information in the public sector. Design/methodology/approach – The article is based on a comparative case study in the field of German childcare administration. Two cities have been selected based on...

Wenig ist für Regierungen moderner Demokratien von grösserer Bedeutung, als gegenüber ihren Bürgern Rechenschaft über die von ihnen erbrachten Leistungen abzulegen. Die Nützlichkeit des sogenannten Performance Management ist daher unumstritten. Doch während in einigen Politikbereichen die...