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Performance management : a scoping review of the literature and an agenda for future research
Brown, Travor C.; O'Kane, Paula; Mazumdar, Bishakha; … - In: Human resource development review 18 (2019) 1, pp. 47-82
Persistent link: https://www.econbiz.de/10012015842
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Reframing the performance management system : a conversations perspective
O'Kane, Paula; McCracken, Martin; Brown, Travor - In: Personnel review 52 (2023) 5, pp. 1579-1596
Persistent link: https://www.econbiz.de/10014310959
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Performance management and the outsourcing process : lessons from a financial services organisation
McIvor, Ronan; Humphreys, Paul; McKittrick, Alan; Wall, Tony - In: International journal of operations & production … 29 (2009) 10, pp. 1025-1048
Persistent link: https://www.econbiz.de/10009523741
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Performance management and the outsourcing process
McIvor, Ronan; Humphreys, Paul; McKittrick, Alan; Wall, Tony - In: International Journal of Operations & Production Management 29 (2009) 10, pp. 1025-1048
Purpose – The purpose of this paper is to assess the applicability of a number of performance management techniques in the outsourcing process, in a business services context. Design/methodology/approach – Using a structured outsourcing framework, performance management techniques are...
Persistent link: https://www.econbiz.de/10014790040