Purpose – The paper aims to follow social exchange theory and group social capital theory, to predict positive relationships between (informal) mentoring and various support resources for two types of performance (i.e. perceptions of individual and team performance)....

Purpose – The purpose of this paper is to understand how the individual difference of other orientation affects the rational calculation between team input and anticipated performance. Design/methodology/approach – Data were collected from 222 junior and senior level undergraduate business...

Purpose – This paper aims to focus on identifying various human enablers that could influence the performance of a firm using advanced manufacturing systems (AMSs), and to develop a framework to manage them through an analytical case study. Design/methodology/approach – In this work, digraph...

Purpose – This paper is based on a benchmarking exercise involving some 164 QFD practitioners within Ford Motor Company and 27 selected external QFD companies. The predominant response “cell” was from Vehicle Centre 1, Power‐Train Systems Engineering, although there was both a US and...

Purpose – In a turbulent economic climate, characterised by pressures to improve productivity and reduce costs, performance management has a more central role in helping to ensure competitive advantage. A focus on teamwork has become an almost universal feature of performance management in...

Purpose – The purpose of this paper is to test a model of the effects of intragroup conflict (relationship conflict, task conflict and process conflict), past performance feedback and perceptions of team decision‐making effectiveness on team performance and affective responses....

Purpose – The purpose of this paper is to report on new research that explores the effect of co‐worker friendship and performance norms on the Köhler motivation gain effect. Design/methodology/approach – Females worked at a motor persistence task with either a more capable coactor or with...

Purpose – This study seeks to explore why some teams realize performance gains and others do not. Team identification is proposed as an explanatory mechanism of performance. Design/methodology/approach – Data from two longitudinal studies with 42 teams (270 individuals) are examined using...

Purpose – The purpose of this paper is to describe how 19 managers from the European and Middle Eastern divisions of multinational business consultancy Convergys built a badger‐watching platform during a training weekend, to assess and improve skills in leadership, motivation and performance...