Purpose – The paper aims to follow social exchange theory and group social capital theory, to predict positive relationships between (informal) mentoring and various support resources for two types of performance (i.e. perceptions of individual and team performance)....

Purpose – The purpose of this paper is to understand how the individual difference of other orientation affects the rational calculation between team input and anticipated performance. Design/methodology/approach – Data were collected from 222 junior and senior level undergraduate business...

Purpose – This paper aims to focus on identifying various human enablers that could influence the performance of a firm using advanced manufacturing systems (AMSs), and to develop a framework to manage them through an analytical case study. Design/methodology/approach – In this work, digraph...

Purpose – The purpose of this paper is to look at job design, motivation and teamwork. As the market gets more competitive, companies must change their plan of attack on almost a daily basis. They need to answer the question: what is the best way to do business? As employers look at job design...

Purpose – This paper proposes mainly that boards of directors (BOD) are teams that share characteristics with many other kinds of teams. As a consequence, some of the factors that lead to board effectiveness are the same factors that lead to team effectiveness in general. By integrating the...

Purpose – The purpose of this paper is to describe how 19 managers from the European and Middle Eastern divisions of multinational business consultancy Convergys built a badger‐watching platform during a training weekend, to assess and improve skills in leadership, motivation and performance...

Purpose – The purpose of this paper is to document the experience of managers and staff in sustaining a high‐performance team approach in a plastics factory. Design/methodology/approach – Draws on research carried out using semi‐structured interviews and site observations made with two...

Purpose – This paper aims to describe an award‐winning training program that helped UK electronics business Bourns to improve its products, streamline its working practices, reduce its costs, cut delivery times and reinforce a culture of continuous improvement. Design/methodology/approach...

Purpose – The received wisdom is that team working is a good thing and is spoken about positively as a means of promoting co‐operation and of making the best use of employees' strengths. This article seeks to examine why this may be and to address the four areas highlighted by ACAS where...