Purpose - This paper sets out to develop and illustrate a System Dynamics model based on the theory of the balanced scorecard and for future simulation scenarios. Design/methodology/approach - Based on a company we build a BSC model based on Vensim™ simulation software in order to construct a...

The purpose of this paper is twofold: first, it discuss the potentials of combining performance management with the concept and methodology of business analytics. The inspiration for this stems from the intensified discussions and use of business analytics and performance in organizations by...

The object of this paper is to show how – normally separate practices - can be linked together to support the performance management system in a balanced scorecard framework. The monitor and learn of the strategy evaluation and the feedback process is important for the company to be on track....

The purpose of this paper is to explore how managers within the public sector can use different types of metrics for increasing performance. Data collected from a survey of 349 respondents, from local government organizations are tested in a structural equation modelling using partial least...