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Purpose – Earlier research highlights the need for the welfare service sector to measure the impacts of their services. However, it seems that the welfare services lack measures to show their long-term effects and impacts. This paper aims to present a framework to measure the multidimensional...
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benchmarking as a tool to help overcome some of the problems of performance assessment in the public sector. The paper includes a … brief review and discussion of current and recent trends and approaches in public sector benchmarking in New Zealand. The … difficulties of establishing meaningful benchmarking exercises are discussed in relation to management accounting's approach to …
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This paper proposes new composite measures of relative and dynamic state performance to improve governance and delivery of public programs in developing countries with a federal structure. We rank the performance of 19 major Indian states on two large development programs launched by the Indian...
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