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Proposal of a causal model measuring the impact of an ISO 9001 certified Quality Management System on financial performance of Moroccan service-based companies
Ibtissam, El Moury; Hadini, Mohamed; Chebir, Adil; … - In: Statistics in transition : an international journal of … 24 (2023) 2, pp. 159-184
ISO 9001 certification on firms' performance, while in Morocco this issue has been rarely examined. It is the combination … measure the performance of an ISO 9001 certified Quality Management System (QMS) and its impact on a company's financial … performance. By means of this causal analysis/model, the study examines the relationship between: QMS and the financial …
Persistent link: https://www.econbiz.de/10015052129
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ISO 9000 internalization and organizational commitment : implications for process improvement and operational performance
Ataseven, Cigdem; Prajogo, Daniel I.; Nair, Anand - In: IEEE transactions on engineering management : EM 61 (2014) 1, pp. 5-17
Persistent link: https://www.econbiz.de/10010338042
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Effects of contextual variables on quality and performance
Tarí, Juan José; Muhammad Madi Bin Abdullah - In: Total quality management & business excellence : an … 28 (2017) 1/2, pp. 190-204
Persistent link: https://www.econbiz.de/10011730262
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The effects of ISO 9001 certification on the performance of Greek companies : a multidimensional statistical analysis
Ismyrlis, Vasileios; Moscgudus, Odysseas - In: The TQM journal : the international review of … 27 (2015) 1, pp. 150-162
Persistent link: https://www.econbiz.de/10010492388
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Quality certification, performance and size in hotel chains
Pereira-Moliner, Jorge; Tarí, Juan José - In: Tourism economics : the business and finance of tourism … 21 (2015) 2, pp. 307-324
Persistent link: https://www.econbiz.de/10011296990
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An empirical assessment of ISM Code effectiveness on performance: the role of ISO certification
Pantouvakis, Angelos; Karakasnaki, Maria - In: Maritime policy and management : MPM 43 (2016) 7/8, pp. 874-886
Persistent link: https://www.econbiz.de/10011647757
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Determinants of expected performance after ISO 9001 certification withdrawal
Cândido, Carlos J. F.; Ferreira, Luís M. F. R. - In: Total quality management & business excellence 33 (2022) 15, pp. 1691-1717
Persistent link: https://www.econbiz.de/10013482806
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Strategies for improving performance in the Italian local government organizations : can ISO 9001 really help?
Chiarini, Andrea - In: International journal of quality & reliability management 33 (2016) 3, pp. 344-360
Persistent link: https://www.econbiz.de/10011564100
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ISO 9000, activity based costing and organizational performance
Witchulada Vetchagool; Augustyn, Marcjanna M.; Tayles, Mike - In: Total quality management & business excellence 32 (2021) 3, pp. 265-288
Persistent link: https://www.econbiz.de/10012423584
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The implementation and performance outcomes of ISO 9000 in service organizations : an empirical taxonomy
Lee, Peter K. C.; To, W. M.; Yu, Billy T. W. - In: International journal of quality & reliability management 26 (2009) 7, pp. 646-662
Persistent link: https://www.econbiz.de/10009525836