Moideenkutty, Unnikammu; Blau, Gary; Kumar, Ravi; … - In: International Journal of Commerce and Management 15 (2005) 3/4, pp. 221-229
This paper replicates with a unionized, Indian sample, the well‐established finding that managerial evaluations of employee performance are affected by both objective productivity and organizational citizenship behavior. Data from the managers of 104 Indian pharmaceutical sales representatives...