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Combining modelling and simulation approaches : how to measure performance of business processes
Bisogno, Stefania; Calabrese, Armando; Gestaldi, Massimo; … - In: Business process management journal 22 (2016) 1, pp. 56-74
Persistent link: https://www.econbiz.de/10011455386
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Service productivity and service quality : a necessary trade-off?
Calabrese, Armando - In: International journal of production economics 135 (2011) 2, pp. 800-812
Persistent link: https://www.econbiz.de/10009490274
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Turning corporate social responsibility-driven opportunities in competitve advantages : a two-dimensional model
Calabrese, Armando; Costa, Roberta; Menichini, Tamara; … - In: Knowledge and process management : the journal of … 20 (2013) 1, pp. 50-58
Persistent link: https://www.econbiz.de/10009722834
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Does corporate social responsibility hit the mark? : a stakeholder oriented methodology for CSR assessment
Calabrese, Armando; Costa, Roberta; Menichini, Tamara; … - In: Knowledge and process management : the journal of … 20 (2013) 2, pp. 77-89
Persistent link: https://www.econbiz.de/10009781290