Silvi, Riccardo; Bartolini, Monica; Raffoni, Anna; … - In: International Journal of Productivity and Performance … 64 (2015) 2, pp. 194-227
Purpose – For over 20 years, management control literature has indicated the importance of supporting the strategy development and implementation process with strategic performance measurement systems (SPMS) and integrating traditional financial indicators with a set of multidimensional...