Purpose – To provide an overview of the current attitudes and practical experience of airport benchmarking. Design/methodology/approach – A range of benchmarking studies are critiqued. The paper considers the partial performance measures which are used from an economic, operational and...

Purpose – This paper aims to describe the processes used to ensure that the comparisons made between airport and airline performance are as meaningful as possible, and to highlight a number of issues which need to be considered when making performance comparisons in aviation....