Bošković, Aleksandra; Krstić, Ana - In: Business systems research : a system view accross … 11 (2020) 1, pp. 4-15
methods, namely the Balanced Scorecard (BSC) and Data Envelopment Analysis (DEA). Objectives: The main goal of the research in … these methods. Methods/Approach: The paper combines two methods, BSC and DEA, to measure the relative efficiency of all … define goals within four perspectives, and then four DEA models are developed to measure efficiency in each perspective. …