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Personal banking
Consumer behaviour
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Konsumentenverhalten
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Beziehungsmarketing
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Relationship marketing
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Confidence
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India
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Indien
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trustworthiness
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Journal of marketing management : MM
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The international journal of bank marketing : IJBM
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Service excellence in UK retail banking : customers' perspectives of the important antecedents
Sekhon, Harjit
;
Al-Eisawi, Dima
;
Roy, Sanjit
; …
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
7
,
pp. 904-921
Persistent link: https://www.econbiz.de/10011490749
Saved in:
2
The impact of fairness on trustworthiness and trust in banking
Roy, Sanjit
;
Devlin, James F.
;
Sekhon, Harjit
- In:
Journal of marketing management : MM
31
(
2015
)
9/10
,
pp. 996-1017
Persistent link: https://www.econbiz.de/10011405175
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