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Personal banking
South Africa
7
Südafrika
7
Bank
3
Beziehungsmarketing
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Capital income
2
Consumer behaviour
2
Kapitaleinkommen
2
Konsumentenverhalten
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Privatkundengeschäft
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Relationship marketing
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attitudinal loyalty
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2002-2010
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Bank regulation
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Bankenregulierung
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Bankgeschäft
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Banking industry
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Banking services
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Bibliometrics
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Bibliometrie
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Client-Centricity
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Competition
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Contact-Personnel
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Crowd-in motivation
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Customer satisfaction
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DEA
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Data envelopment analysis
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Data-Envelopment-Analyse
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Dienstleistungsqualität
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Ereignisstudie
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Financial sector
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Financial statement
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Finanzsektor
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Coetzee, Johan
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Coetzee, Alex
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Global business & economics review
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International business and economics research journal
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ECONIS (ZBW)
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Client-centricity in South African retail banking
Coetzee, Johan
- In:
International business and economics research journal
13
(
2014
)
5
,
pp. 997-1015
Persistent link: https://www.econbiz.de/10011281014
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2
Service quality and attitudinal loyalty : the mediating effect of delight on retail banking relationships
Coetzee, Alex
;
Coetzee, Johan
- In:
Global business & economics review
21
(
2018
)
1
,
pp. 120-138
Persistent link: https://www.econbiz.de/10012126577
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