This article aims to investigate the nature and effect of talent management strategies on customer satisfaction in Jordan's banking sector, as well as the mediating effect of knowledge management in this relationship. Based on the extant literature, the author developed indicators and multi-item...

This study aimed at exploring the impact of information systems on human resource management and its quality through using a mediator called Human Resource Information System. Organizational leaders overlooked the role of human resources it plays in the success of implementing new technologies...