African countries in a bid to foster growth and development process have been influenced by the World Bank and the International Monetary Fund (IMF) to engage in reform programmes. One of such programmes which gained momentum during and after the Structural Adjustment Programme (SAP) is the...

The poor are most likely to suffer from a service provider that cannot reliably supply high-quality water through the piped network. Effectively assisting the poor is a key component of a successful tariff reform process. This paper provides practical, up-to-date advice that water utilities,...

Drawing on cases from electricity distribution and other infrastructure industries, and from experiences spanning Asia, Africa and Latin America, this book examines new business models to bring basic utility services to the four billion people comprising the base of the socio-economic pyramid....