Hossain, Md Shamim; Begum, Humaira; Rouf, Md. Abdur; … - In: Journal of Contemporary Marketing Science 6 (2023) 2, pp. 109-127
Purpose The goal of the current research is to use different machine learning (ML) approaches to examine and predict customer reviews of food delivery apps (FDAs). Design/methodology/approach Using Google Play Scraper, data from five food delivery service providers were collected from the Google...
