Nora Pitri Nainggolan, 2011, The Effect Of Service Quality, Price, Emotional Factors And Location To Customer Satisfaction And Loyalty At Hotel Internasional Sibayak Berastagi, under the guidance of Prof. Dr. Paham Ginting, MS (chairman), Dr. Yeni Absah, SE, M. Si (members).Hospitality company...

Cellular telecommunication is a cellular operator company which has grown rapidly amidst the tight competition among the cellular operator companies in Indonesia. Realizing that it is very crucial to keep the customers and to find more potential customers, the company strives to compete in...