We consider an oligopolistic market where firms compete in price and quality and where consumers are heterogeneous in …-inefficiency of the price/quality offers. But, better price/quality combinations are signalled with lower prices in one type and with … knowledge: some consumers know both the prices and quality of the products offered, some know only the prices and some know …

service quality, perceived service value, and willingness to buy travel services. Results indicate that: (1) price has a …’ perceptions of travel services. This research uses an established model to examine how price, brand and store variables … (operationalized as vacation price, travel service brand name, and travel agent name) influence consumers’ perceptions of travel …

endogenously based on customers' quality preference, which affects each ownership type's viability. Customer ownership arises when … quality preference falls below the threshold for profitable entry by investors, but above that for entry by customer …-owners. When quality preferences diverge sufficiently, a profitmaximising investor-owned utility produces higher welfare than a …