Martins, António; Jorge, Susana; Sá, Patrícia - In: International Journal of Law and Management 55 (2013) 6, pp. 444-463
Purpose – The purpose of this paper is to illustrate how a stakeholder approach based on a case-study research was used to define a method to be applied across the Portuguese seaport administrations (SA) in order to justify the tariffs to be charged for a variety of services provided by these...