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Reports of the influence of corporate lobbying suggest that firms (e.g., automotive companies) try to persuade regulators (the U.S. National Highway Traffic Safety Administration – NHTSA) not to order recalls of products (vehicles) with potentially harmful or fatal defects (e.g., rapid...
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Adverse events, such as product recalls, transcend business-to-business (B2B) secondary markets (i.e., used product markets). Yet, little, if any, is known about the impact of such adverse events on purchase responses of B2B buyers (i.e., channel intermediaries). The current study addresses this...
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