Both analysis of international trade and the knowledge resource theory of the firm imply that language skills should play a vital role in exporting. This may be apparent to large multinationals with sites in many different linguistic locations, but we show it is less obvious to smaller...

Many large and medium scale businesses operating in Sri Lanka at present have a global aspiration. Even if a company has a domestic focus, the employee base may comprise of individuals from different ethnic and cultural backgrounds. Moreover, with globalization having gathered pace, the...