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Beyond AI, blockchain systems, and digital platforms : digitalization unlocks mass hyper-personalization and mass servitization
Seppäläinen, Timo O.; Mucha, Tomasz; Mattila, Juri - 2023
engaging in services. We are in the middle of a transformation of the service sector that can be likened to the advent of mass … of organizations around the world. They enable mass hyper-personalized services and mass servitization - new types of …-intensive work. This working paper reflects and provides an up-to-date synthesis of key emerging concepts on digitalization, services …
Persistent link: https://www.econbiz.de/10014286169
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Beyond AI, blockchain systems, and digital platforms: Digitalization unlocks mass hyper-personalization and mass servitization
Seppäläinen, Timo O.; Mucha, Tomasz; Mattila, Juri - 2023
engaging in services. We are in the middle of a transformation of the service sector that can be likened to the advent of mass … of organizations around the world. They enable mass hyper-personalized services and mass servitization - new types of …-intensive work. This working paper reflects and provides an up-to-date synthesis of key emerging concepts on digitalization, services …
Persistent link: https://www.econbiz.de/10014329407
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Estimating mark-ups and the effect of product market regulations in selected professional services sectors : a firm-level analysis
Thum-Thysen, Anna; Canton, Erik - 2017
Persistent link: https://www.econbiz.de/10011715865
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Zelfstandig professionals : de economische en maatschappelijke waarde van zelfstandig professionals : eindrapport
Bussink, Henri; Heyma, Arjan; Knol, Jellien; Doeve, Tamara - 2023
Persistent link: https://www.econbiz.de/10014452316
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Productivity performance and the international outsourcing of services by Canadian industry
Wernerheim, C. Michael - In: The International trade journal 26 (2012) 5, pp. 413-435
Persistent link: https://www.econbiz.de/10009674349
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Do Computers Call for Training? Firm-level Evidence on Complementarities Between ICT and Human Capital Investments
Hempell, Thomas - 2003
This paper explores whether investments in information and communication technologies (ICT) and firm?sponsored training programmes are complementary. Three approaches are applied to panel data from German service companies for the time period 1994?98. Results for a system of interrelated factor...
Persistent link: https://www.econbiz.de/10010297271
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ICT, Innovation and Business Performance in Services: Evidence for Germany and the Netherlands
van der Wiel, Henry; van Leeuwen, George; Hempell, Thomas - 2004
Using panel data for German and Dutch firms from the services sector, this paper analyses the importance of ICT capital …
Persistent link: https://www.econbiz.de/10010297322
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Does Experience Matter? Innovations and the Productivity of ICT in German Services
Hempell, Thomas - 2002
In this paper, it is argued that ICT investment is closely linked with complementary innovations and most productive in firms with innovative experience. In an analysis based on firm?level panel data covering the period 1994?99, system GMM estimates for an extended production function framework...
Persistent link: https://www.econbiz.de/10010297958
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What's Spurious, What's Real? Measuring the Productivity Impacts of ICT at the Firm-Level
Hempell, Thomas - 2002
In order to assess the productivity effects of information and communication technologies (ICT), regressions based on cross?sectional firm?level data may yield unreliable results for the commonly employed production function framework. In this paper, various estimation biases and econometric...
Persistent link: https://www.econbiz.de/10010297959
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An Indirect Approach to Measuring Productivity in Private Services
Mellander, Erik - 1991
Persistent link: https://www.econbiz.de/10010334926