Al-Manasra, Excimirey Amer; Abu Zaid, Mohammed Khair Saleem - In: Arab economic and business journal 8 (2013) 1/2, pp. 31-37
As Jordanian telecommunication organizations have begun increasingly to communicate and interact with their consumers via the Web, providing such a service has demanded acute understanding of consumers’ requirements and appropriate provision of solutions. In this paper, we examined the impact...
