Fu, Na; Flood, Patrick C.; Bosak, Janine; Morris, Tim; … - In: Supply Chain Management: An International Journal 18 (2013) 3, pp. 292-307
Purpose – The aim of this study is to better understand service supply chain management by analysing the professional service supply chain in professional service firms (PSFs) and exploring how the high performance work systems (HPWS) influence professional service supply chain performance. In...
