Showing 1 - 10 of 13,880
Persistent link: https://www.econbiz.de/10010244288
Persistent link: https://www.econbiz.de/10002222297
Persistent link: https://www.econbiz.de/10001723133
Persistent link: https://www.econbiz.de/10001296473
Persistent link: https://www.econbiz.de/10001190031
Call centers' managers are interested in obtaining accurate forecasts of call arrivals because these are a key input in staffing and scheduling decisions. Therefore their ability to achieve an optimal balance between service quality and operating costs ultimately hinges on forecast accuracy. We...
Persistent link: https://www.econbiz.de/10011599302
Persistent link: https://www.econbiz.de/10012214837
Persistent link: https://www.econbiz.de/10011774149
Persistent link: https://www.econbiz.de/10003776666