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Business excellence initiative success prediction model based on logistic regression and artificial neural network
Mishra, Nandkumar; Rane, Santosh B. - In: International journal of quality and innovation 4 (2019) 3/4, pp. 132-166
Persistent link: https://www.econbiz.de/10012648728
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Customer demand prediction of service-oriented manufacturing incorporating customer satisfaction
Cao, Jin; Jiang, Zhibin; Wang, Kangzhou - In: International journal of production research 54 (2016) 5/6, pp. 1303-1321
Persistent link: https://www.econbiz.de/10011495069
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ADTreesLogit model for customer churn prediction
Qi, Jiayin; Zhang, Li; Liu, Yanping; Li, Ling; Zhou, Yongpin - 2009
Persistent link: https://www.econbiz.de/10003848413
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Attitudinal perspectives for predicting churn
Zorn, Steffen; Jarvis, Wade; Bellman, Steve - In: Journal of research in interactive marketing : … 4 (2010) 2, pp. 157-169
Persistent link: https://www.econbiz.de/10003991303
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Predicting the salary satisfaction of exempt employees
Dreher, George F. - 1981
Persistent link: https://www.econbiz.de/10003533951
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Is customer satisfaction a relevant metric for financial analysts?
Ngobo, Paul-Valentin; Casta, Jean-Franc̜ois; Ramond, … - In: Journal of the Academy of Marketing Science 40 (2012) 3, pp. 480-508
Persistent link: https://www.econbiz.de/10009548610
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Predicting spectators' behavioural intentions in professional football : the role of satisfaction and service quality
Theodorakis, Nicholas D.; Alexandris, Kostas; Tsigilis, … - In: Sport management review 16 (2013) 1, pp. 85-96
Persistent link: https://www.econbiz.de/10009700221
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Supplier satisfaction : explanation and out-of-sample prediction
Vos, Frederik G. S.; Schiele, Holger; Hüttinger, Lisa - In: Journal of business research : JBR 69 (2016) 10, pp. 4613-4623
Persistent link: https://www.econbiz.de/10011554729
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Does employee turnover predict customer satisfaction? : Report No. 03-121
Estelami, Hooman; Hurley, Robert F. - In: MSI reports : working paper series (2003) 4, pp. 41-56
Persistent link: https://www.econbiz.de/10002090501
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The role of predicted, on-line experienced and remembered satisfaction in current choice to use public transport services
Pedersen, Tore; Friman, Margareta; Kristensson, Per - In: Journal of retailing and consumer services 18 (2011) 5, pp. 471-475
Persistent link: https://www.econbiz.de/10009300053