In the competitive and ever changing new-media industry, web-design firms have emerged and survived in a highly uncertain environment by becoming relentlessly innovative. They have decentralized their management—i.e., involved every unit in the innovative process and explored new...

Purpose – Small to medium enterprises (SMEs) play an important role in the economy, in terms of employment and their contribution to national wealth. A significant proportion of that contribution comes from innovation. SMEs are also the engine for future growth in the economy. Project...