Purpose: Implementing process management methodology through Lean Management and Design Thinking provides a new way to manage surgical blocks, maximize efficiency and adapt to the high variability of demand. This article presents our experience of implementing a set of improvement actions within...

Purpose: This research intends to provide project stakeholders with a thorough understanding of the risk landscape in gas processing projects from project owner's perspective, allowing them to navigate the maze of problems and ensure project success, thereby promoting energy security and...

The public sector has many challenges when improving business processes. One of those challenges is managing the projects’ success by considering the context and constraints of public management and business process management (BPM). Moreover, the importance of the elements that will drive...