It often seems that use of participative approaches in the development of information systems (IS) has reached the status of a new orthodoxy: a ‘magic bullet' technique that is always relevant, always beneficial in trying to overcome the high failure rate of information systems. Yet...

that disperses processes to different locations. This paper presents a global software project case study, in which development work was divided between the UK and India. It focuses on two issues: the uncertainties that arise because of differences between project locations, and the coordination...

Billions of US dollars are invested each year by the public, NGO and private sectors in information-and-communication-technologies-for-development (ICT4D) projects such as telecentres, village phone schemes, e-health and e-education projects, e-government kiosks, etc.Yet we have very little...