Operationale Exzellenz, das Fundament einer wertschöpfenden HR-Rolle -- Prozessmanagement und Qualitätsmanagement -- Die Prozesslandschaft in HR -- Fähigkeitsgrad von Prozessen -- HR-Rollen -- Ermittlung des organisatorischen Reifegrades mit dem HR Management Maturity Model (HR-3 M) --...

1. Introduction -- 2. (A Very Short) History of Process Management -- 3. (A Very Short) Introduction to Burnout -- 4. Identifying Burnout Using Process Management Inventory -- 5. Burnout Prevention Using Process Management Tools -- 6. Let’s Practise and Make It Tangible -- 7. Can a Firm...

"Strategy and Human Resource Management, 2nd edition, provides a critical yet highly accessible account of the strategic role of human resource management within organisations. Building upon the strengths of the best-selling first edition, this new edition expands its discussion of goals in HRM,...