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The problem of appointment scheduling in outpatient clinics : a multiple case study of clinical practice
Kuiper, Alex; De Mast, Jeroen; Mandjes, Michel - In: Omega : the international journal of management science 98 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012430504
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An analysis of the Six Sigma DMAIC method from the perspective of problem solving
Mast, Jeroen de; Lokkerbol, Joran - In: International journal of production economics 139 (2012) 2, pp. 604-614
Persistent link: https://www.econbiz.de/10009622233
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Lean Six Sigma deployment and maturity models : a critical review
Lameijer, Bart A.; Mast, Jeroen de; Does, Ronald J. M. M. - In: Quality management journal : QMJ 24 (2017) 4, pp. 6-20
Persistent link: https://www.econbiz.de/10011764210
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Exploring the process of management system implementation : a case of Six Sigma
De Mast, Jeroen; Lameijer, Bart A.; Linderman, Kevin; … - In: International journal of operations & production management 42 (2022) 13, pp. 1-24
Persistent link: https://www.econbiz.de/10013531121