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Operations management : theoretical underpinnings

Jones, Peter - In: Handbook of hospitality operations and IT, (pp. 1-18). 2008

Persistent link: https://www.econbiz.de/10003806810

From the bottom up : operations management in the hospitality industry

Jones, Peter; Lockwood, Andrew - In: The Sage handbook of hospitality management, (pp. 192-212). 2008

Persistent link: https://www.econbiz.de/10003756716

Strategy execution and implementation : achieving strategic goals through operations

Jones, Peter; Parker, Alan - In: Handbook of hospitality strategic management, (pp. 333-353). 2008

Persistent link: https://www.econbiz.de/10003809117

Operations management

Jones, Peter; Robinson, Peter - 2020 - Second edition

Persistent link: https://www.econbiz.de/10012115261

Handbook of hospitality operations and IT

Jones, Peter (contributor) - 2008 - First edition.

1. Operations management : theoretical underpinnings / Peter Jones -- 2. Hospitality systems / Stephen Ball -- 3. The servicescape / Karthik Namasivayam and Ingrid Y. Lin -- 4. Hospitality customers : their roles in service blueprints / Bonnie Farber Canziani -- 5. Waiting lines and self-service...

Persistent link: https://www.econbiz.de/10014499607

Handbook of hospitality operations and IT

Jones, Peter (ed.) - 2008

Persistent link: https://www.econbiz.de/10013530591